Shipping policy
Shipping Policy
Last Updated: May 2026
At WinnyBabi, we are committed to delivering your order as quickly and safely as possible. Please review the information below regarding our shipping process.
Processing Time
All orders are processed within 1–3 business days after payment is successfully received.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During peak seasons, promotions, or holidays, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on your location.
United States
-
Standard Shipping: 5–12 Business Days
Canada
-
Standard Shipping: 7–15 Business Days
Australia & New Zealand
-
Standard Shipping: 7–15 Business Days
United Kingdom
-
Standard Shipping: 5–12 Business Days
Europe
-
Standard Shipping: 7–15 Business Days
Rest of World
-
Standard Shipping: 10–20 Business Days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and order value.
From time to time, we may offer free shipping promotions. Any applicable shipping discounts will be displayed during checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Tracking updates may take 2–5 business days to appear after the package has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
WinnyBabi is not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error in your shipping information, please contact us immediately at:
We cannot guarantee changes once an order has been processed.
Delayed Deliveries
While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control, including:
-
Customs inspections
-
Carrier delays
-
Severe weather conditions
-
Public holidays
-
High shipping volume periods
-
Natural disasters or other unforeseen events
WinnyBabi is not liable for shipping delays caused by third-party carriers or customs authorities.
Lost or Stolen Packages
If your tracking information indicates that your package has been delivered but you have not received it, please:
-
Verify your shipping address.
-
Check with neighbors or household members.
-
Contact your local carrier.
-
Reach out to our support team for assistance.
WinnyBabi is not responsible for packages that are marked as delivered by the shipping carrier.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by your local government.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and provide:
-
Your order number
-
Photos of the damaged item(s)
-
Photos of the packaging
Our team will review the issue and work to provide an appropriate solution.
Multiple Packages
For logistical reasons, items from the same order may occasionally be shipped separately.
If this occurs, you may receive multiple tracking numbers and deliveries.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
WinnyBabi Customer Support
Email: supportwinnybabi@gmail.com
Website: www.winnybabi.com
We're here to help and ensure your shopping experience is as smooth as possible.